Shipping policy
Shipping Policy
Thank you for shopping with PalmaDuSa. We're excited to deliver your beach-ready essentials to you! Please read our shipping policy carefully before making your purchase.
Domestic Shipping (Within UAE)
- We offer free standard shipping on all orders shipped within the United Arab Emirates.
- Orders are typically processed and shipped within 24 to 48 hours. During sales and holiday seasons this period may be extended to 72 hours due to volume of orders.
International Shipping
- We offer FREE DHL EXPRESS international shipping.
- DHL EXPRESS international shipping, the same amount will be added on the checkout.
- International orders are typically processed and shipped within 24 to 48 hours. During sales and holiday seasons this period may be extended to 72 hours due to volume of orders.
Customs and Duties
- Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.
- We are not responsible for delays or additional charges incurred due to customs clearance processes.
Delivery Times
- Delivery times may vary depending on your location.
- Please consider 2 working days for UAE order. and 3 to 4 working days for international shipping order.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at info@palmadusa.com. Our customer service team is here to assist you!